Privacy Page

The Franchise Navigator (“we,” “our,” or “us”) respects your privacy and is committed to protecting it through this Privacy Policy. This document explains how we collect, use, disclose, and safeguard your information when you visit our website, thefranchisenavigator.com (the “Site”).

1. Information We Collect

We may collect the following categories of information:

Personal Information Provided by You

Name, email address, phone number, and any other details you voluntarily provide through contact forms, scheduling tools, SMS opt-in forms, or other direct interactions with the Site.

Automatically Collected Information

IP address, browser type, operating system, device identifiers, pages visited, and interactions with the Site collected through cookies, analytics, and similar technologies.

Third-Party Data

Information collected through third-party service providers used to operate the Site (e.g., CRM systems, scheduling platforms, analytics tools, and SMS delivery platforms).

2. How We Use Your Information

We may use your information for the following purposes:

To respond to inquiries and provide requested services.

To schedule and confirm consultations.

To send appointment reminders and service-related communications.

To send SMS notifications and promotional messages where you have provided consent.

To improve website performance and user experience.

To comply with legal obligations and enforce our Terms of Use.

3. SMS Communications & Consent
How SMS Consent Is Obtained

Customers opt in to receive SMS messages from Whipple Consulting Services, LLC by submitting their phone number through an online website form that includes explicit SMS consent language.

Consent is collected at:
https://app.thefranchisenavigator.com/widget/form/Q01TqFn5riIVwEQNPPoQ

By submitting this form and providing your phone number, you expressly consent to receive SMS messages from Whipple Consulting Services, LLC.

Consent to receive SMS messages is not a condition of purchase.

Opt-In Confirmation Message

After successful opt-in, users receive the following confirmation message:

“You have successfully opted in to receive notification and promotional SMS from Whipple Consulting Services, LLC. Message frequency varies. Msg & data rates may apply. Reply STOP to opt out. Reply HELP for help.”

How SMS Information Is Used

If you opt in to receive SMS communications, we may send:

Appointment confirmations and reminders

Follow-up messages

Service-related updates

Promotional messages related to our services

Message frequency varies depending on your interaction with us.

Opt-Out Instructions

You may opt out of SMS communications at any time by replying:

STOP – to unsubscribe
HELP – for assistance

After you reply STOP, you will no longer receive SMS messages unless you opt in again.

Message & Data Rates

Message and data rates may apply based on your mobile carrier plan.

No Sharing or Selling of Phone Numbers

We do not sell, rent, or share phone numbers with third parties for their marketing purposes.

Phone numbers collected for SMS consent are used solely for communication from Whipple Consulting Services, LLC and our trusted service providers who assist in delivering SMS communications on our behalf.

SMS consent is not shared with third parties for marketing purposes.

4. Cookies and Tracking Technologies

We may use cookies, pixels, and similar technologies to:

Improve website functionality

Analyze usage trends

Deliver a personalized experience

You may disable cookies through your browser settings, though some features of the Site may not function properly.

When you visit or log in to our website, cookies and similar technologies may be used by our data partners or vendors to associate your website activity with other personal information they may have about you, including your email or home address. We (or service providers on our behalf) may use this information to send marketing communications.

You may opt out of receiving this advertising by visiting:
https://app.retention.com/optout

5. Disclosure of Information

We do not sell, rent, or trade your personal information.

We may disclose information in the following circumstances:

Service Providers

To trusted third-party vendors who provide services such as CRM management, website hosting, scheduling tools, analytics, and SMS delivery platforms.

Legal Requirements

When required to do so by law, subpoena, regulation, or other legal process.

Business Transfers

If our business is merged, acquired, or sold, your information may be transferred as part of that transaction.

6. Data Retention

We retain personal information only as long as necessary to fulfill the purposes described in this Privacy Policy unless a longer retention period is required by law.

7. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information. However, no transmission over the Internet is completely secure.

8. Your Rights

Depending on your location, you may have rights including:

Access to your personal data

Correction of inaccurate data

Deletion of personal data

Restriction or objection to processing

Withdrawal of consent, including SMS consent

To exercise these rights, please contact us using the information below.

9. International Data Transfers

If you access the Site from outside the United States, your information may be transferred to and processed in the United States.

10. Children’s Privacy

Our services are not directed to children under 13. We do not knowingly collect personal information from children.

11. Third-Party Links

The Site may contain links to third-party websites. We are not responsible for their privacy practices.

12. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised Effective Date.

13. Contact Us

If you have questions about this Privacy Policy, please contact:

Whipple Consulting Services, LLC
DBA The Franchise Navigator
Email: chris@thefranchisenavigator.com