Who we are

Privacy Policy

Effective Date: August 19, 2025

The Franchise Navigator (“we,” “our,” or “us”) respects your privacy and is committed to protecting it through this Privacy Policy. This document explains how we collect, use, disclose, and safeguard your information when you visit our website, thefranchisenavigator.com

1. Information We Collect

We may collect the following categories of information:

Personal Information Provided by You: Name, email address, phone number, and any other details you voluntarily provide through contact forms, scheduling tools, or other direct interactions with the Site.
Automatically Collected Information: IP address, browser type, operating system, device identifiers, pages visited, and interactions with the Site collected through cookies, analytics, and similar technologies.
Third-Party Data: Information collected through third-party service providers used to operate the Site (e.g., scheduling platforms, analytics tools).

2. How We Use Your Information

We may use your information for the following purposes:

To respond to inquiries, provide services, and schedule consultations.
To personalize and improve user experience on the Site.
To analyze Site usage and performance for operational improvements.
To comply with legal obligations and enforce our Terms of Use.
To send communications related to services, updates, or other business-related matters (with your consent where required by law).

3. Legal Basis for Processing (for Users in the EEA/UK)

If you are located in the European Economic Area (EEA) or the United Kingdom, we rely on the following legal bases to process your personal information:

Consent – when you voluntarily provide information or opt in to communications.
Contractual Necessity – to provide requested services or consultations.
Legitimate Interests – for business operations, service improvement, and fraud prevention.
Legal Obligations – to comply with applicable laws and regulations.

4. Cookies and Tracking Technologies

We may use cookies, pixels, and similar technologies to collect data about your browsing behavior. This helps us:

Improve Site functionality.
Analyse usage trends.
Deliver a more personalized experience.

You may manage or disable cookies through your browser settings. Please note that certain features of the Site may not function properly without cookies.

5. Disclosure of Information

We do not sell, rent, or trade your personal information. We may disclose information in the following circumstances:

Service Providers: To trusted third-party vendors who perform services on our behalf (e.g., hosting, analytics, scheduling).
Legal Requirements: When required by law, regulation, subpoena, or other legal process.
Business Transfers: In connection with a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

6. Data Retention

We retain personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.

7. Data Security

We implement reasonable technical, administrative, and physical safeguards to protect personal information from unauthorized access, use, or disclosure. However, no method of transmission over the Internet is 100% secure.

8. Your Rights

Depending on your jurisdiction, you may have the following rights:

Access and Portability: Request a copy of the information we hold about you.
Correction: Request corrections to inaccurate or incomplete data.
Deletion: Request the deletion of personal data, subject to legal or contractual obligations.
Restriction and Objection: Request restrictions on processing or object to processing under certain circumstances.
Withdrawal of Consent: Where processing is based on consent, you may withdraw it at any time.

To exercise these rights, please contact us using the information below.

9. International Data Transfers

If you are accessing the Site from outside the United States, please note that your information may be transferred to and processed in countries with data protection laws that may differ from those in your jurisdiction.

10. Children’s Privacy

Our services are not directed to children under the age of 13, and we do not knowingly collect information from children. If we become aware that we have collected personal information from a child, we will take steps to delete it promptly.

11. Third-Party Links

The Site may contain links to third-party websites. We are not responsible for the privacy practices or content of third-party sites. We encourage you to review their policies before providing personal information.

12. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised “Effective Date.” We encourage you to review this Privacy Policy periodically.